FAQ’S
What is FOXic?
FOXic – Multipurpose Shopify Theme. It comes with 10+ ready-made Home page layouts, 10+ product page variants, and over 40 other pages. FOXic is perfect for different category store websites: fashion, accessories, shoes, bags, t-shirts, electronics, furniture, sport, toys, nutrition, books, pets shop and any more… You can create many unique and modern websites with our theme. It is very easy to control and make it suit anything you need.
Who is "Bigsteps"?
Our web company consists of web programmers and designers with extensive experience in the web market. Each of us worked as hired worker to create templates for Magento, Shopify, Wordpress and others. We decided to unite our forces and to do projects such as we would like them to be in accordance to our experience in customer support. We want to make online shops better and more interesting.
Do you need theme support and customizations?
Our support is available 10.00 – 18.00 GMT + 2 (Monday – Friday). We usually get back to you within 24 hours.
Item support includes:
1. Availability of the author to answer questions
2. Answering technical questions about item’s features
3. Assistance with reported bugs and issues
4. Help with included 3rd party assets